Have you already booked your stay for this season?
ANSWERS TO KEY QUESTIONS (FAQ)
Where is the best place to park?
The campground has two large car parks: A small car park (only in summer) is further up right next to the campground office.
How exactly do I get to the chalet?
After successfully booking, you will receive detailed information by email. You should allow about five minutes to walk from the large car park. A little longer in winter.
SIMMENTAL CARD (guest card) on request
Upon request, our overnight guests receive the digital SIMMENTAL CARD free of charge. With the SIMMENTAL CARD you will receive reduced or free offers that will make your holiday more attractive – in summer and winter. Further information can be found on the Lenk-Simmental Tourism website.
What are road conditions like during the winter months?
The road to the pass and the large parking areas are well cleared at all times. The small road (Bruchberg) to the campground can usually only be accessed with a four-wheel-drive vehicle. From the large car park it is about 7 minutes walk to the Chalet in winter.
How far is it from the chalet to the ski lift in winter?
With equipment you are only 3 minutes away on foot.
Where can I find a concise weather forecast?
You’ll find a very good overview, including a webcam, at mySwitzerland.
What time is check-in and checkout?
Check-in is possible form 2 p.m. and check-out until 11 a.m. If needed, these times can also be adjusted – by prior arrangement and if possible.
Can the chalet be booked for one night only?
No, the minimum stay is two nights.
What are the cancellation conditions?
– Up to eight weeks before booking: no charge (less accrued fees)
– Up to four weeks before booking: 25%
– Up to two weeks before booking: 50%
– Up one week before booking: 75%
– From one week before booking: 100%
– Should the stay be prematurely interrupted, no refund of the remaining days is possible
Where can I find more information about the process?
After successfully booking, you will receive detailed information about your stay. Otherwise, you are welcome to contact us in advance. We look forward to hearing from you.
Is there a lavatory or shower in the chalet?
No, but the sanitary facilities (which are always heated and spotlessly clean) are only 60 seconds away and open 24 hours a day. There, you can also fetch fresh water and dispose of wastewater. Canisters for this purpose are, of course, readily available. We are, however, planning to install a toilet in the chalet – keep in touch with us and don’t let this hold you back from visiting!
Can the Jaun Pass also be reached by public transportation?
Yes, the stop is called “Jaunpass, Restaurant”. The bus number is 260. You can search for connections and purchase tickets at www.sbb.ch.
How are the beds laid out?
A bunk bed that sleeps two is located in a separate room. These two beds are 170 cm long. Four additional sleeping options are located in the large room, where a bunk bed that sleeps two is located along with a comfortable fold-out sofa bed for two people. All beds are equipped with high-quality mattresses.
Is the price per night or per person?
The price is per night for a maximum of six people plus a one-time final cleaning charge of CHF 80. We do not charge per person for overnight stays.
Are there shopping options nearby?
Yes, the campground has a small, well-equipped shop (the “Campinglädeli” in Swiss German) that offers many regional products. You can also buy snacks there. There’s also a small café at the large car park where many regional products are sold as well. For larger purchases we’d recommend the shops of the LANDI (Simmen Valley), Volg (Boltigen) or Coop (Val-de-Charmey) chain.
My favourite date does not apply by one day. Can anything be done here?
To ensure that we can offer every guest clean accommodation, we have blocked out one day for cleaning between bookings. Depending on the schedule, this can possibly be “released” on request.
Are pets allowed?
No, we understand that your beloved pet is part of your family and it can be difficult to be away from it. However, we have introduced this rule out of consideration for possible allergies of other guests as well as for hygienic reasons. Thank you for your understanding.
The previous owners’ oil leak
Regrettably, the previous owners experienced an oil leak. The floor has been completely replaced, but there may be a slight oil smell if the chalet hasn’t been aired in a while. It’s only very briefly noticeable when you first enter – then not any more. We’d like to be completely open with you about this. We’re currently working on various solutions so the odour disappears completely and we won’t need to provide information about it at all any more.
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